The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
It is very common for soy candles to produce "frosting" or "wet spots". It in no way affects the burnability or fragrance of a candle. It is caused by tiny crystal growth that forms on the top and sides of the wax. We do not issue refunds for this as this is a normal trait of soy candles.